Zoho CRM continues to be one of the most popular and affordable CRM platforms for businesses across the USA and Canada. Known for its flexible pricing, strong automation, and scalable features, Zoho CRM is used by startups, SMEs, and enterprise organizations—making it one of the best-value CRM systems in 2025.
This complete pricing guide explains:
- Zoho CRM pricing plans
- Cost per user (USA & Canada)
- Feature breakdown
- Which plan is best for your business
- Free vs paid plan comparison
- Enterprise pricing
- Add-on costs
- FAQs before buying
Let’s dive deeper into Zoho CRM pricing for 2025.
⭐ Zoho CRM Pricing Overview (USA & Canada 2025)
Zoho CRM offers 4 paid plans + a free plan, each designed for different business sizes and needs.
✔ Free Plan
✔ Standard
✔ Professional
✔ Enterprise
✔ Ultimate
Prices vary slightly by region, but below are the standard North American rates.
⭐ Zoho CRM Pricing Table (USA & Canada 2025)
| Plan | Price (USD/month per user) | Best For |
|---|---|---|
| Free | $0 | Personal use / micro teams |
| Standard | $14 | Small businesses |
| Professional | $23 | Growing teams |
| Enterprise | $40 | Mid-large organizations |
| Ultimate | $52 | Automation-heavy enterprises |
All pricing above is based on annual billing.
Monthly billing increases the cost by 10%–20%.
⭐ 1. Zoho CRM Free Plan (Best for Micro Teams)
The free plan includes:
- Basic lead management
- Workflow rules
- Mobile app
- Email templates
- 3 users max
Best For:
- Solopreneurs
- Freelancers
- Micro businesses
- Local service providers
If your team has more than 3 users, upgrade required.
⭐ 2. Standard Plan ($14/user/month)
Perfect for small businesses that need essential CRM automation.
Features include:
- Sales forecasting
- Custom dashboards
- Email insights
- Scoring rules
- Web forms
- Basic automation
Best For:
- Startups
- Agencies
- Small B2B companies
⭐ 3. Professional Plan ($23/user/month)
Most popular Zoho CRM plan in USA & Canada.
Includes everything in Standard +
- Inventory management
- Blueprint process automation
- Social CRM
- SalesSignals
- Web-to-case
Best For:
- Growing companies
- Sales teams
- E-commerce companies
⭐ 4. Enterprise Plan ($40/user/month)
Enterprise is the most value-packed plan.
Includes everything in Professional +
- Zia AI insights
- Advanced customization
- Multi-user portals
- Territory management
- Custom modules
- CommandCenter automation
Best For:
- Medium and large businesses
- Complex workflows
- Multi-team organizations
⭐ 5. Ultimate Plan ($52/user/month)
This plan is designed for high automation + analytics.
Includes everything in Enterprise +
- Advanced BI analytics
- 360-degree dashboards
- AI-powered recommendations
- Data enrichment tools
Best For:
- Large sales teams
- Enterprises
- Firms needing AI automation
⭐ Zoho CRM Pricing: Monthly vs Annual (USA & Canada)
| Billing Cycle | Cost | Savings |
|---|---|---|
| Monthly | Higher | No savings |
| Annual | Lower | Save 15–20% |
If you want maximum value, always choose annual.
⭐ Zoho CRM Hidden Costs (What Most Don’t Mention)
Zoho also charges for:
- Additional file storage
- Premium support
- Add-on integrations
- Certain automation modules
- Additional API credits
However, these add-ons are optional.
⭐ Zoho CRM Add-On Products (USA & Canada Pricing 2025)
| Add-On | Pricing |
|---|---|
| Zoho Campaigns | $6–$22/month |
| Zoho Books | $15–$40/month |
| Zoho Desk | $12–$50/month |
| Zoho Inventory | $29–$249/month |
| Zoho Social | $10–$65/month |
Most growing companies bundle CRM + Zoho Books + Zoho Desk.
⭐ Zoho One Pricing (CRM + 45+ Apps)
Zoho One is a full business suite including CRM + ERP + HR + marketing tools.
Pricing:
| Plan | Cost |
|---|---|
| All Employee Plan | $45/user/month |
| Flexible Plan | $105/user/month |
Zoho One is the BEST value for companies with 5+ employees.
⭐ Zoho CRM vs Competitor Pricing (USA & Canada 2025)
| CRM Platform | Starting Price | Enterprise Price |
|---|---|---|
| Zoho CRM | $14 | $52 |
| HubSpot CRM | $20 | $3,600/month |
| Salesforce | $25 | $300/user/month |
| Freshsales | $19 | $59 |
| Microsoft Dynamics | $65 | $95–$150 |
Zoho CRM delivers the highest value at the lowest price.
⭐ Best Zoho CRM Plan for Your Business (2025 Guide)
✔ Startup or Micro Business
Standard ($14)
✔ Growing Business
Professional ($23)
✔ Multi-Department Organization
Enterprise ($40)
✔ Businesses Using AI Sales Tools
Ultimate ($52)
✔ Companies Needing ALL Zoho Apps
Zoho One
⭐ Zoho CRM Pricing for USA vs Canada (2025)
Prices vary slightly:
USA:
- Standard: ~$14
- Professional: ~$23
- Enterprise: ~$40
- Ultimate: ~$52
Canada:
- Slightly higher due to currency conversion (CAD pricing)
Typical CAD pricing:
- Standard: ~$18
- Professional: ~$30
- Enterprise: ~$53
- Ultimate: ~$68
⭐ Advantages of Zoho CRM in 2025
✔ Affordable + scalable
✔ Strong workflow automation
✔ Highly customizable
✔ Zia AI for predictions
✔ Great integrations
✔ Perfect for small and medium firms
✔ Advanced features for enterprises
⭐ Zoho CRM Limitations
❌ No built-in dialer in lower plans
❌ Complex setup for some features
❌ Limited automation in Free plan
⭐ Zoho CRM FAQs (Before You Buy in 2025)
Is Zoho CRM free?
Yes, for up to 3 users.
Which Zoho CRM plan is best for small teams?
Standard or Professional.
Which Zoho CRM plan is best for USA/Canada enterprises?
Enterprise or Ultimate.
Is Zoho CRM cheaper than Salesforce?
Yes, 3–5× cheaper with similar features.
⭐ Final Thoughts — Is Zoho CRM Worth It in 2025?
Absolutely. Zoho CRM offers one of the best price-to-feature ratios in the CRM market. With flexible plans, advanced automation, AI-powered insights, and strong integrations, it is ideal for businesses in the USA & Canada looking for an affordable yet powerful CRM solution.
Zoho CRM is perfect for:
✔ Startups
✔ SMEs
✔ Agencies
✔ E-commerce
✔ Service-based businesses
✔ Enterprises
Choose a plan based on your team size, workflow complexity, and automation needs.
